Frequently Asked Questions
Everything you need to know about your Home of 12 Volt shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days, while express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible buy-now-pay-later options like Afterpay and Klarna.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within one hour of placement if you need to make changes.